Commercial vehicles are also exposed to road hazards and can be involved in fleet collisions. This type of accident can slow down your operations and result in unnecessary costs if not handled properly. Having a clear idea of what to do after an accident reduces stress for your drivers and minimizes downtime for your fleet vehicles.
Make Sure Your Drivers Know What to Do After an Accident
Preparation can make a crucial difference in fleet collisions. Provide your drivers with extensive training on what to do after an accident. The steps to take will depend in large part on your company’s policies. They may include calling 911, filling a report, or contacting the company. Even if some of these measures sound simple, don’t take them for granted; the effects of the stress caused by an accident are unpredictable and may lead to overlooking even things that seem obvious.
Tell Your Drivers Who to Call
As part of the training mentioned previously, your drivers must understand clearly who to call if they have an accident. The person to contact may vary depending on the structure of the company. It may be a director, the fleet manager, a dispatcher, or a safety coordinator. What really matters is having specific members of the company tasked with managing these situations. By the same token, it’s important that the designated contacts remain calm and know what to do in a variety of fleet collision scenarios.
Report Claims as Soon as Possible
While this is the type of situation where you don’t want to act in a hurry, you should also make sure to report any claim to your insurance company as soon as possible. If necessary, have a checklist at the ready to avoid losing sight of the documentation you need. If you don’t have a clear notion of the information you would have to produce, then it’s a good idea to contact your insurance agent to get assistance in outlining a fleet collision plan. Preparedness builds confidence and can help you and your business turn the page more quickly after an accident.
Contact the Experts in Fleet Collision Repair
At Inland Empire Autobody & Paint Inc. we have the expertise in fleet collision repair to reduce downtime of your fleet vehicles to a minimum, so they can be back on the road as soon as possible.
We have locations in Moreno Valley and Riverside, California. Call us, contact us through our website or through our social media accounts on Facebook, Twitter, and Instagram for more information about our services: collision repair, custom paint, windshield replacement, rim repair, paintless dent removal, auto detail, complete paint jobs and more!